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Refund and Return Policy

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At 3D Precision Manufacturing, we value transparency and want to ensure our clients clearly understand how returns and refunds are handled for all products and services. For more information, visit www.3dprecisionmanufacturing.com.

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Return Eligibility

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We accept returns under the following conditions:

  • The item must be either damaged during shipping or not to the specified dimensions.

  • The return request must be initiated within 14 days of receiving the product.

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How to Initiate a Return

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To initiate a return, clients must:

  • Send a clear photo of the product showing the issue, and/or

  • Ship the item back to us for review.

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Refund Processing

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  • Refunds will be issued within 7 business days after the return is accepted and processed.

  • We do not offer refunds until either the photo is reviewed or the product is received and inspected.

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Non-Refundable Items

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The following are strictly non-refundable:

  • All custom design work

  • CAD modeling

  • 3D modeling

  • Any digital files (e.g., STL or other 3D formats)

  • Any prototypes delivered or in progress

Once these services or items have been delivered or started, they are considered final and non-returnable.

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