Refund and Return Policy
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At 3D Precision Manufacturing, we value transparency and want to ensure our clients clearly understand how returns and refunds are handled for all products and services. For more information, visit www.3dprecisionmanufacturing.com.
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Return Eligibility
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We accept returns under the following conditions:
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The item must be either damaged during shipping or not to the specified dimensions.
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The return request must be initiated within 14 days of receiving the product.
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How to Initiate a Return
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To initiate a return, clients must:
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Send a clear photo of the product showing the issue, and/or
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Ship the item back to us for review.
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Refund Processing
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Refunds will be issued within 7 business days after the return is accepted and processed.
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We do not offer refunds until either the photo is reviewed or the product is received and inspected.
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Non-Refundable Items
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The following are strictly non-refundable:
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All custom design work
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CAD modeling
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3D modeling
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Any digital files (e.g., STL or other 3D formats)
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Any prototypes delivered or in progress
Once these services or items have been delivered or started, they are considered final and non-returnable.